How information reaches us
If you use the enquiry form, we collect the name, phone number, optional email and general message you choose to provide. We use these details to respond to your treatment enquiry. Please do not submit sensitive medical records through the public form.
Website handling
The website contact form is designed to send an email to the centre's enquiry address. Email systems and hosting providers may retain technical delivery logs. We do not claim that ordinary email is a secure medical-record portal.
Sharing and confidentiality
Personal information should only be handled for legitimate purposes, with appropriate consent or another lawful basis. Clinical records, if created by a healthcare provider, require additional safeguards. Families should ask the team about its current full patient privacy, consent and records policy before an admission.
Third-party services
Google Maps, WhatsApp and linked external websites operate under their own privacy practices when used. Opening a link to them may disclose technical usage data under their policies.
Contact
To raise a privacy question concerning a website enquiry, email info@icarefoundation.co.in. This public statement is a website-level summary, not the centre's full clinical records policy.